119 How to report and things to note?

Dial quickly! Speak slowly！Rescue in real time！

1. In case of fire or need of emergency rescue Call 119
2. Tell the operator what you need. A fire engine an ambulance
3. Stay calm Follow the operator's instructions.

Contents that you should report in your call

If the rescue team can grasp the most critical information in the shortest time then it will be more efficient for them to rescue you.

1.  What happened?
   In term of what happened?  You should include:The address of the location, whether or not there is any smoke with the fire? How many floors are there in the building? Is anyone trapped in the building? If it's yes then where? What is the main usage of this building?
   Note: including these details will make the fire dispatcher to find you and extinguish the fire.
2. The information of the person who reports the situation
   Why should we know the information of the person who reports the situation? This is because the person may make an oral mistake during an emergency circumstance and if we have the person's contact number we can call back to confirm the correct details with the person.